1. Definitions

• “Company” refers to Brandiv Labs
• “Client”, “You” refers to any individual or entity using our services
• “Services” refers to all digital, marketing, engineering, and consulting services provided by Brandiv Labs
• “Agreement” refers to any formal contract, proposal, or scope document between both parties

2. Scope of Services

Brandiv Labs provides structured digital services, including but not limited to:

• Product engineering (MVPs, SaaS, systems)
• Platform development (WordPress, Webflow, Shopify, custom builds)
• Growth engineering (SEO, paid acquisition, conversion systems)

All services are executed based on:

• Approved scope of work
• Defined milestones
• Agreed timelines

3. Engagement & Project Structure

All engagements follow a structured model:

• Clear scope definition before execution
• Milestone-based delivery
• Client approvals at key stages
• Communication via agreed channels

Delays in approvals or feedback may impact timelines.

4. Payment Terms

A. Fees

• All pricing is defined in proposals or agreements
• Payments may be milestone-based, monthly, or fixed

B. Payment Obligation

• Payments must be made as agreed
• Late payments may result in service suspension

C. Refund Policy

All payments are non-refundable, including:

• Monthly retainers
• Milestone payments
• Completed or partially completed work

This aligns with structured resource allocation and delivery commitments .

5. Intellectual Property

A. Ownership

• Final deliverables are transferred to the client upon full payment
• Until full payment is received, all work remains the property of Brandiv Labs

B. Company Rights

Brandiv Labs retains the right to:

• Use project work for portfolio and case studies
• Showcase anonymized performance results

C. Restrictions

Clients may not:

• Resell or redistribute work without authorization
• Claim Brandiv Labs’ internal frameworks as their own

6. Client Responsibilities

Clients agree to:

• Provide accurate information
• Deliver timely feedback and approvals
• Cooperate during project execution
• Maintain clear communication

Failure to meet these responsibilities may impact delivery timelines or outcomes.

7. Confidentiality

Both parties agree to:

• Protect confidential information
• Not disclose sensitive data to third parties

This includes:

• Business data
• Technical systems
• Strategies and documentation

Confidentiality obligations remain in effect after project completion.

8. Third-Party Tools & Services

Brandiv Labs may integrate or rely on third-party tools such as:

• Hosting providers
• Payment processors
• Analytics platforms
• Marketing tools

We are not liable for failures, outages, or issues caused by these external services.

9. Limitation of Liability

To the maximum extent permitted by law:

• Brandiv Labs is not liable for indirect, incidental, or consequential damages
• We do not guarantee specific business outcomes (e.g., revenue, rankings, leads)
• Total liability is limited to the amount paid for services

All services are provided based on structured execution—not guaranteed results.

10. Service Suspension & Termination

We reserve the right to suspend or terminate services if:

• Payments are not made
• Terms are violated
• Communication breakdown prevents execution

Clients may terminate services based on agreement terms, but payments already made remain non-refundable.

11. Website Use & Content

By using our website, you agree not to:

• Copy, reproduce, or redistribute content
• Misuse intellectual property
• Attempt unauthorized access to systems

All content on our website is owned by Brandiv Labs unless stated otherwise.

12. External Links

Our website may contain links to third-party websites.

We are not responsible for:

• Content accuracy
• Privacy practices
• External services

13. Disclaimer

All services and content are provided “as is”.

We do not guarantee:

• Uninterrupted access
• Error-free systems
• Immediate performance outcomes

However, we operate with structured execution and professional standards.

14. Governing Law

These Terms are governed by applicable laws of Pakistan unless otherwise specified in a formal agreement.

15. Updates to Terms

We may update these Terms periodically.

Changes will be reflected on this page. Continued use of services implies acceptance of updates.

16. Contact

For questions regarding these Terms:

Email: hello@brandiv.co

Final Note

Brandiv Labs operates on structure, accountability, and long-term thinking.
These Terms are designed to protect both the system and the partnership.